1. We ship goods throughout the world.
    2. Delivery Address: It is the buyer’s responsibility to provide the correct delivery address. The goods are dispatched to the Buyer’s address in eBay records. If there is any change in your personal details, please update your address before checkout, if you want to arrange a delivery to a different address than your own, please add the new address for delivery at checkout.
    3. The Delivery Time depends upon the type of delivery service selected by the buyer. Please check the table below for the carrier handling times and these are only to be used as guidance. In exceptional cases these times can be much longer.

 Service

 Delivery Time

Royal Mail 48 3-5 Working Days
Royal Mail Special Delivery 1-2 Working Days
International 9-14 Working Days

4. If NOT DELIVERED within the expected delivery time.

    • UK Customers:
      • Royal Mail: Please first of all contact your local post office as we have found over the time that in many cases the Royal Mail postmen fail to leave a notice for parcels. All you need to ask them is if they have any parcels for your address waiting for you to collect. If they cannot help you with this please contact us via eBay messaging system. We aim to reply your query within 1-2 working days. After sending message please wait for our reply before sending second message. We reply each message in order it was received.
      • International Customers:
        • Normal delivery time for international deliveries is 9-14 business days (Mon-Fri) excluding UK public and Bank holidays) after receiving the dispatch email is sent. In case of any delay it may take up to 25 business days to deliver. Otherwise please contact us and we will provide you with the tracking information.
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